Frequently Asked Questions

No. You can search and view listings without an account. However, creating a free account allows you to save searches, contact property agents, house hunters and property owners, and leave reviews.

To become a verified member, provide the following:

• Email Address: A valid email for updates and notifications.

• Phone Number: For communication and verification.

• National ID: To confirm your identity.

• Certificate of Registration: For agents/businesses to verify credentials.

Once submitted, our team will review your details and confirm your status. Upon successful verification, you'll get full access.

KenyaHouseConnect is an online platform that helps users find rental houses, Airbnbs, hotels, office spaces, and business stalls in Kenya by connecting them with verified property agents, house hunters and property owners. We make it easy to search properties based on city, estate, type, budget, and amenities like WiFi, water, swimming pool, gym, and parking.

Simply use the filters on the homepage to select your city, estate, house type, and budget. You can also tick options like WiFi or car parking to narrow your search.

Each property listing includes the contact information of the property agents, house hunters and property owners. You can call, text, or WhatsApp them directly to ask questions or schedule a viewing.

Yes. Searching and connecting with agents is 100% free for customers. Agents may pay a fee to list or access premium features.

You'll find a wide range of properties including:

• Bedsitters

• 1, 2, and 3-bedroom apartments

• Fully furnished Airbnbs

• Short-term and long-term rentals

• Hotels

• Business Stalls

• Office Space

Yes, if you're a verified agent. Use the "Create Account" button to register. After verification, you can post listings and manage inquiries.

No. All payments are handled directly between you and the agent. We do not collect rent or deposits and are not liable for any payment-related issues.

Yes. We work only with verified property agents, house hunters, and property owners to ensure that listings are genuine and reliable. Our verification process helps eliminate fake or outdated ads.

Use the "Report" button or email us at support@kenyahouseconnect.com. We investigate all reports seriously.